Delivery & Returns
Free Worldwide Shipping Over £250
Standard delivery is complimentary, worldwide, on all orders over £250, or the equivalent in your local currency depending on daily exchange rates. All other rates, and estimated delivery times, are listed below.
Express Shipping Order Deadline
Please ensure your order is placed by 12pm GMT for same day despatch for Express orders.
Returns
We take pride in creating the finest luxury lingerie, and hope you will be delighted with your purchase.
You have 21 days to relax and try on your beautiful new garments at home, and if you would like to return or exchange for a different size, we offer free worldwide returns on all orders over £250 (or local currency equivalent) Orders below this just need to be returned at your expense.
Gift Wrap
All full price orders (excluding Small Package rates) are dispatched in our beautiful signature gift box, complete with a handcrafted gold wax seal, for a truly luxurious unwrapping experience. Small Package and Outlet orders are carefully gift wrapped in black tissue with branded stickers, and sent in gold mailing bags.
Please see our full Delivery & Returns page for full details, and for all information regarding customs fees and taxes.
| UK Standard | £5 | 2-5 working days |
| UK Small | £3 | 2-5 working days |
| UK Express | £10 | Next working day |
| Europe Standard | £10 | 2-5 working days |
| Europe Small | £5 | 2-5 working days |
| Europe Express | £25 | 1-3 working days |
| US & Canada Standard | £15 | 6-7 working days |
| US & Canada Small | N/A | 6-7 working days |
| US & Canada Express | £30 | 1-3 working days |
| Rest of World Standard | £20 | 6-7 working days |
| Rest of World Small | £10 | 6-7 working days |
| Rest of World Express | £35 | 3-4 working days |